Privacy policy

Who we are

The data controller is DIHDEN S.R.L. (trading as DHD Line), VAT ID RO48668951, Trade Register no. J18/780/2023, registered office: Sat Bengești, Comuna Bengești-Ciocadia, Str. Linia Mare nr. 92, jud. Gorj, Romania. You can write to us at office@dhdline.ro.

What data we collect

Only the details you send us through the quote request form:

• name, company (optional), phone and email (optional);
• transport details: pickup and delivery locations, date, type of service and a description of the goods.

Why we use it

To reply to your request and send you a quote. The legal basis is taking steps at your request before entering into a contract (Article 6(1)(b) of Regulation (EU) 2016/679). We don't use your data for advertising and we don't sell it.

Who else sees it

Your data is processed on our behalf by providers that help us run our business:

• Vercel — website hosting;
• Resend — delivering form requests to our inbox (EU servers);
• Zoho — our email inbox (EU data centre).

How long we keep it

For as long as needed to reply to you and, if we work together, for the duration of our cooperation and as long as accounting law requires. If we don't end up working together, we delete your request within 2 years of our last contact.

Your rights

You can ask at any time to access, correct or delete your data, to restrict or object to its processing, or to receive it in a portable format, by writing to office@dhdline.ro. You also have the right to lodge a complaint with the Romanian data protection authority, ANSPDCP (www.dataprotection.ro).

Cookies

This site does not use tracking or advertising cookies. The WhatsApp button opens the WhatsApp app, which has its own privacy rules.